How do I contact King Casino customer support?

You can contact the customer support team via live chat directly on the website or by sending an email to the support address listed in the Help Centre.

What are the support hours available to players?

Customer support is offered during extended hours to accommodate players across different schedules and time zones within the UK.

How long does it take to get a response via email?

Response times for email enquiries typically fall within a 24-hour window, though this can vary depending on the complexity of your query.

Can the support team help me with responsible gambling tools?

Absolutely. The platform is licensed by the UK Gambling Commission and is required to offer a full suite of responsible gambling tools to all registered players.

What should I do if I am unhappy with the support I received?

If you are not satisfied with the resolution provided, you have the right to escalate your complaint through the formal complaints procedure or contact the UK Gambling Commission.

Is customer support accessible on mobile devices?

Yes, customer support is fully accessible on mobile devices including both smartphones and tablets.

Terms of Service

Last Updated: 2026

These Terms of Service ("Terms") govern your use of glenpropertymanagement.com (the "Website"). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you must not use this Website.

1. Acceptance of Terms

By accessing and using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service. These Terms constitute the entire agreement between you and Glen Property Management regarding your use of the Website. If you do not accept these Terms, please do not use the Website.

2. Site Purpose

glenpropertymanagement.com is an informational and review website dedicated to providing independent reviews, guides, and information about online casinos, including King Casino. We are not a gambling operator and do not offer, facilitate, or conduct any gambling activities directly. This Website is designed solely to:

Provide objective reviews and comparisons of online casinos;
Offer educational content about gambling and casino games;
Recommend casinos based on research and user feedback;
Share industry news and updates.

All gambling must be conducted directly with the respective casino operators through their own platforms.

3. Age Restriction

You must be at least 18 years of age (or the applicable legal minimum gambling age in your jurisdiction) to access this Website. By using this Website, you confirm that you meet this age requirement. If you are under the legal gambling age in your country or region, you are strictly prohibited from using this Website. We do not knowingly permit access to users below the legal age threshold.

4. Disclaimer

The information, reviews, and recommendations provided on this Website are for informational purposes only. While we endeavour to provide accurate and up-to-date information, we make no guarantee regarding the accuracy, completeness, or reliability of any content on this Website.

Casino terms, conditions, bonuses, games, and services change frequently. You must verify all information directly with the casino operators before creating an account or making any deposits. We are not responsible for:

Inaccurate or outdated casino information;
Changes to casino bonuses, terms, or services;
Any losses incurred due to reliance on information from this Website;
Technical issues, account problems, or disputes with casinos.

Casino gambling carries risk of financial loss. Please gamble responsibly and only with money you can afford to lose.

5. Affiliate Relationship

glenpropertymanagement.com is an affiliate of various online casinos featured on this Website. We earn commissions when users click through our links and register with recommended casinos. This means we have a financial interest in promoting certain casinos. However, all reviews and recommendations are based on our independent assessment and user feedback.

Our affiliate relationships do not influence the integrity of our reviews. We remain committed to providing fair, unbiased information to our users. For full transparency regarding our affiliate partnerships, please contact us at the address provided in Section 10.

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, reviews, and software, is the property of Glen Property Management or its content suppliers and is protected by international copyright and intellectual property laws.

You may not:

Reproduce, distribute, or transmit any content without prior written permission;
Modify, adapt, translate, or create derivative works;
Use our content for commercial purposes;
Remove or obscure any copyright notices or proprietary markers.

Limited personal, non-commercial use is permitted for viewing and reading content only.

7. Limitation of Liability

To the maximum extent permitted by law:

Glen Property Management and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages;
This includes but is not limited to loss of profits, data, or goodwill arising from your use or inability to use this Website;
Our total liability shall not exceed the amount you have paid to us (if any) in the past 12 months;
We are not liable for any gambling losses, account disputes, or issues with third-party casinos.

Some jurisdictions do not allow the limitation of liability, so this clause may not apply to you in full.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Great Britain (England, Scotland, and Wales), without regard to its conflict of law principles. You irrevocably agree that the courts of England shall have exclusive jurisdiction over any disputes arising from these Terms or your use of this Website.

For users outside Great Britain, access to this Website may be restricted or subject to additional local regulations. You are responsible for ensuring your use complies with all applicable local laws.

9. Changes to Terms

Glen Property Management reserves the right to modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the Website, with the "Last Updated" date revised accordingly.

Your continued use of the Website following any changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates. If you do not agree with any changes, you must discontinue your use of the Website.

10. Contact

If you have questions about these Terms of Service, require clarification on our affiliate relationships, or wish to report a concern, please contact us at:

Email: legal@glenpropertymanagement.com

We will aim to respond to your enquiries within 10 business days.